Waiting time prioritisation: Evidence from England

"Following initiatives in other OECD countries, the English NHS and other healthcare systems faced with increasing excess demand for elective surgery should put more emphasis in encouraging further prioritisation on the list and consider formal policies to enforce this."

Waiting time prioritisation: Evidence from England: CHE Research Paper 114
N Gutacker, R Cookson, L Siciliani
Centre for Health Economics
University of York
September 2015

Read more here.

Waiting time prioritisation: Evidence from England

"Following initiatives in other OECD countries, the English NHS and other healthcare systems faced with increasing excess demand for elective surgery should put more emphasis in encouraging further prioritisation on the list and consider formal policies to enforce this."

Waiting time prioritisation: Evidence from England: CHE Research Paper 114
N Gutacker, R Cookson, L Siciliani
Centre for Health Economics
September 2015

Read more here.

Access to hospital care - is the NHS on target?

"This briefing is the fourth in our series – it focuses on access to hospital services in the English NHS and assesses performance against six key waiting time targets. It looks at how national performance has changed over the course of this parliament and if targets are still being met.

Previous briefings in the series examined: the state of general practice; rationing in health care; and the reasons behind the ‘crisis’ in A&E."

Access to hospital care - is the NHS on target?
H Dorning, I Blunt
Nuffield Trust
March 2015

Read more here.

Focus on: A&E attendances

"We explored a range of factors thought to be contributing to increased pressure on A&E in the English NHS and tested whether recent changes in these factors could explain the current pressures observed in the system."

QualityWatch: Focus on: A&E attendances: Why are patients waiting longer?
I Blunt
Nuffield Trust, The Health Foundation
July 2014

Read more here.

NHS waiting times for elective care in England

"This study examines the performance, recording and management of elective care waiting times in England."

NHS waiting times for elective care in England
National Audit Office
January 2014

Read more here.

Government response to the House of Commons Health Select Committee Report into Urgent and Emergency Services

"There is a pressing need for clearer information to be produced which can detail where urgent care cases present across the system and the case mix of urgent patient presentations; it is also important to monitor waiting times for urgent and emergency services in order to ensure that services are accessible to patients in urgent need of care."

Government response to the House of Commons Health Select Committee Report into Urgent and Emergency Services (Second Report of Session 2013-14)
Department of Health
October 2013

Read more here.

Improving the management of wait times

"From this systematic review of 47 articles, we were able to identify key factors influencing Wait Time Management Systems, especially for implementation."

Toward systematic reviews to understand the determinants of wait time management success to help decision-makers and managers better manage wait times
MP Pomey, PG Forest, C Sanmartin, C DeCoster, N Clavel, E Warren, M Drew, T Noseworthy
Implementation Science, 2013, 8:61

Read more here.

Understanding determinants of wait-time management success

"The main common factors influencing success at the contextual level were stakeholder engagement and strong funding, and at the organizational level, physician involvement, human resources capacity, and information management systems."

Toward systematic reviews to understand the determinants of wait time management success to help decision-makers and managers better manage wait times
MP Pomey, PG Forest, C Sanmartin, C DeCoster, N Clavel, E Warren, M Drew, T Noseworthy
Implementation Science, 2013, 8:61

Read more here.

Elective hospital admissions, waiting times and patient experience

"This Briefing will help non-executive directors (NEDs) better understand NHS data and how it can be used to determine what is going on in their hospital."

The non-executive directors' guide to hospital data: Part two: Elective hospital admissions, waiting times and patient experience
Hospitals Forum briefing
NHS Confederation
May 2013, Issue 263

Read more here.

Improving care for patients with musculoskeletal conditions

"Patients with muscular and joint pain have seen care improve and waiting times cut as part of a pilot saving the NHS tens of thousands of pounds." Improvements introduced include:

• Call referral management centre to coordinate physiotherapy referrals
• Physiotherapy available at GP practices
• Physiotherapy telephone assessment service
• Orthopaedics, sport and exercise medicine specialists as part of the clinical assessment team

Find out more about this pilot scheme here.

Waiting management at the emergency department

"To manage non-acceptable waiting is a driving force behind much of the staff behavior at an Emergency Department."

Waiting management at the emergency department - a grounded theory study
L Burstrom, B Starrin, ML Engstrom, H Thulesius
BMC Health Services Research, 2013, 13:95

Read more here.