A case study to improve the management of mild traumatic brain injury in the emergency department

"Despite the availability of evidence-based guidelines for the management of mild traumatic brain injury in the emergency department (ED), variations in practice exist."

Developing a targeted, theory-informed implementation intervention using two theoretical frameworks to address health professional and organisational factors: a case study to improve the management of mild traumatic brain injury in the emergency department
EJ Tavender, et al.
Implementation Science, 2015, 10:74

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Focus on: A&E attendances

"We explored a range of factors thought to be contributing to increased pressure on A&E in the English NHS and tested whether recent changes in these factors could explain the current pressures observed in the system."

QualityWatch: Focus on: A&E attendances: Why are patients waiting longer?
I Blunt
Nuffield Trust, The Health Foundation
July 2014

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Evaluating adverse drug event reporting in administrative data from emergency departments

"Adverse drug events to outpatient medications were underreported in emergency department administrative data compared to the number of adverse drug events diagnosed and recorded at the point-of-care."

Evaluating adverse drug event reporting in administrative data from emergency departments: a validation study
CM Hohl, L Kuramoto, E Yu, B Rogula, J Stausberg, B Sobolev
BMC Health Services Research, 2013, 13:473

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Waiting management at the emergency department

"To manage non-acceptable waiting is a driving force behind much of the staff behavior at an Emergency Department."

Waiting management at the emergency department - a grounded theory study
L Burstrom, B Starrin, ML Engstrom, H Thulesius
BMC Health Services Research, 2013, 13:95

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Emergency department visits for nonurgent conditions

"If health plans, policy makers, and providers want to reduce use of the ED for nonurgent problems, they must ensure that their interventions are evidence- based and tailored to address the needs and concerns of the populations they are designed to serve."

Emergency department visits for nonurgent conditions
L Uscher-Pines, J Pines, A Kellermann, E Gillen, A Mehrotra
The American Journal of Managed Care, 2013, 19(1):47-59

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Making ambulance handover delays a thing of the past

"In this report, we have looked at ambulance turnaround delays on a national and whole system basis for the first time. "

Zero tolerance: making ambulance handover delays a thing of the past
NHS Confederation, Association of Ambulance Chief Executives
December 2012

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Driving improvement in A & E services

"Trusts have reduced reattendance rates by providing comprehensive information and followup advice when patients leave A & E."

Driving improvement in A & E services
Foundation Trust Network
October 2012

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Consumer quality index (CQ-index) in an accident and emergency department

"The Consumer Quality index for the accident and emergency department measures patients' experiences of A&E healthcare performance."

The consumer quality index (CQ-index) in an accident and emergency department: development and first evaluation
N Bos, LM Sturms, AJP Schrijvers, HF van Stel
BMC Health Services Research, 2012, 12:284

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Effectiveness and safety of emergency department short stay units

"Limited evidence from 1 systematic review indicates that SSUs may lead to improved patient satisfaction in specific clinical contexts."

The effectiveness and safety of emergency department short stay units: a rapid review
KJ Konnyu, E Kwok, B Skidmore, D Moher
Open Medicine, 2012, 6(1):e10

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