Improving NHS care by engaging staff and devolving decision-making

"This report argues that the NHS will not be able to deliver high-quality care for all within constrained budgets unless renewed efforts are made to engage staff and harness their commitment to improve care continuously."

Improving NHS care by engaging staff and developing decision-making: Report of the review of staff engagement and empowerment in the NHS
The King's Fund
July 2014

Read more here.

Care, compassion, competence, communication, courage, commitment

"The 6Cs Live! Communication hub will offer support and help to staff to deliver the six areas of action by signposting to evidence based tools and techniques as well as examples of how colleagues from across the country have delivered improvement in these areas."

Access 6Cs Live! here.