The many meanings of 'quality' in healthcare

This is a collection of articles about different perspectives of quality in healthcare.

The many meanings of 'quality' in healthcare: Interdisciplinary perspectives
D Swinglehurst (ed.)
BMC Health Services Research
2015

Access the articles here.

A guide to special measures

"This guide, developed jointly by CQC, Monitor and NHS TDA, describes how the special measures programme works for NHS trusts and foundation trusts. It explains:

• why trusts are placed in special measures
• what will happen to trusts during special measures
• the roles and responsibilities of key organisations involved
• when and how trusts will exit special measures."

A guide to special measures
Monitor, Care Quality Commission, Trust Development Authority
Updated February 2015

Read more here.

Global atlas of palliative care at the end of life

"Only 1 in 10 people who need palliative care - that is medical care to relieve the pain, symptoms and stress of serious illness - is currently receiving it. This unmet need is mapped for the first time in the "Global atlas of palliative care at the end of life", published jointly by the WHO and the Worldwide Palliative Care Alliance (WPCA)."

Access the Atlas here.

Care, compassion, competence, communication, courage, commitment

"The 6Cs Live! Communication hub will offer support and help to staff to deliver the six areas of action by signposting to evidence based tools and techniques as well as examples of how colleagues from across the country have delivered improvement in these areas."

Access 6Cs Live! here.

Facilitated patient experience feedback can improve nursing care

"These findings suggest that merely informing nurses of patient survey results in writing does not stimulate improvements, even if results are disaggregated by ward, but the addition of ward meetings had an important and significant impact."

Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial
R Reeves, E West, D Barron
BMC Health Services Research, 2013, 13:259

Read more here.

Caring for our future: reforming care and support

"The focus of care and support will be transformed to promote people’s wellbeing and independence instead of waiting for people to reach a crisis point."

Caring for our future: reforming care and support
HM Government
July 2012

Read more here.