"Policy-makers must set realistic expectations, provide sustained and tailored support, and allow time for clinicians and managers to deliver changes to the ways in which patients are cared for. Alongside this, there is a need for careful and robust monitoring of progress over the longer term, feeding into local governance and accountability arrangements, so that investment and implementation deliver the transformational changes promised at the outset."
Putting integrated care into practice: the North West London experience
G Wistow, M Gaskins, H Holder, J Smith
Nuffield Trust
October 2015
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