People's experiences of care during a mental health crisis

"The report highlights some key lessons for the wider system, including commissioning services to meet local need, and the different agencies involved in crisis care taking a more joined-up approach."

Right here, right now: People's experiences of help, care and support during a mental health crisis
Care Quality Commission
June 2015

Read more here.

Parliamentary briefing: Building sustainable GP services

"Some key points on English GP funding, workforce, satisfaction and reform."

Parliamentary briefing: Building sustainable GP services
Nuffield Trust
February 2015

Read more here.

Read the related paper, "Is general practice in crisis?" here.

Co-production in commissioning decisions

"The research indicated that coproduction may be an important factor for satisfaction with decision-making in the commissioning of healthcare services."

Coproduction in commissioning decisions: is there an association with decision satisfaction for commissioners working in the NHS? A cross-sectional survey 2010/2011
S Taylor-Phillips, et al.
BMJ Open, 2014;4:e004810

Read more here.

Factors affecting physician professional satisfaction

"We found that, when physicians perceived themselves as providing high-quality care or their practices as facilitating their delivery of such care, they reported better professional satisfaction."

Factors affecting physician professional satisfaction and their implications for patient care, health systems, and health policy
MW Friedberg, et al
RAND Corporation
2013

Read more here.

Recommendations for safe trainee changeover

"Doctors in training in the UK have historically started new six-monthly rotations in February and August, with the majority of junior doctors rotating to new training programmes during the first week of August. There is an increasing body of evidence to suggest that simultaneous trainee changeover is associated with higher mortality, reduced efficiency and lower satisfaction. The Academy of Medical Royal Colleges (AoMRC) and NHS Employers have worked with partner organisations to develop simple, practical recommendations that can help mitigate these problems. "

Recommendations for safe trainee changeover
Academy of Medical Royal Colleges, NHS Employers
June 2013

Read more here.

Measuring patient experience

"This evidence scan describes approaches to measuring patient and carer experiences of healthcare."

Measuring patient experience: Evidence Scan 18
The Evidence Centre
The Health Foundation
June 2013

Read more here.