"This response to the shocking findings of the Inquiry sets out a five point plan to revolutionise the care that people receive from our NHS, putting an end to failure and issuing a call for excellence:
A. Preventing problems
B. Detecting problems quickly
C. Taking action promptly
D. Ensuring robust accountability
E. Ensuring staff are trained and motivated"
Patients first and foremost: the initial Government response to the report of the Mid Staffordshire NHS Foundation Trust Public Inquiry
Department of Health
March 2013
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