Learning not blaming

"The three reports that we are building on in developing our policy are distinct in their concerns, and this document addresses points raised in each of the three reports in turn. But there are also some common themes that run through them:

• openness, honesty and candour;
• listening to patients, families and staff;
• finding and facing the truth;
• learning from errors and failures in care;
• people and professionalism;
• the right culture from top to bottom."

Learning not blaming: The government response to the Freedom to Speak Up consultation, the Public Administration Select Committee report 'Investigating Clinical Incidents in the NHS', and the Morecambe Bay Investigation
Department of Health
July 2015

Read more here.

Publishing selected transparency metrics - how NHS England compares

"Internal analysis by the Department of Health (DH) looked into how the NHS in
England compares to 10 other countries in publishing selected transparency metrics."

How the NHS in England compares to other countries in publishing selected transparency metrics
Department of Health
July 2015

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Rationing in the NHS

"This is the second in a series of policy briefings on the issues and challenges we believe are critical to the longer‑term success of the health and social care system, and which any new administration following the election will need to prioritise."

Rationing in the NHS
N Edwards, H Crump, M Dayan
Nuffield Trust
February 2015

Read more here.

MyNHS - greater transparency for better health and care

"The MyNHS site is a single place where health and care organisations, as well as the public, can compare the performance of services over a range of measures, at both local and national level."

MyNHS - greater transparency for better health and care: MyNHS planning 2015-2017
Department of Health, Public Health England, NHS England
February 2015

Read more here.

Half of Americans think expensive medical care is better. They're wrong.

"Research doesn't show a connection between higher medical prices and better outcomes."

Half of Americans think expensive medical care is better. They're wrong.
S Kliff
Vox, 21 July 2014

Read more here.

Reforming the NHS from within

"Large-scale structural reforms under successive governments have proved a major distraction and should be avoided in future."

Reforming the NHS from within: beyond hierarchy, inspection and markets
C Ham
The King's Fund
June 2014

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Government response to the House of Commons Health Select Committee Report into Urgent and Emergency Services

"There is a pressing need for clearer information to be produced which can detail where urgent care cases present across the system and the case mix of urgent patient presentations; it is also important to monitor waiting times for urgent and emergency services in order to ensure that services are accessible to patients in urgent need of care."

Government response to the House of Commons Health Select Committee Report into Urgent and Emergency Services (Second Report of Session 2013-14)
Department of Health
October 2013

Read more here.

Improving the safety of patients in England

"Place the quality of patient care, especially patient safety, above all other aims."

A promise to learn - a commitment to act: Improving the safety of patients in England
National Advisory Group on the Safety of Patients in England
August 2013

Read more here.

Better procurement, better value, better care

"The more transparent we can make procurement performance, the more it will drive behaviours to improve."

Better procurement, better value, better care: a procurement development programme for the NHS
Department of Health, NHS England
August 2013

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Speech: The silent scandal of patient safety

This speech, delivered by The Rt Hon Jeremy Hunt MP on 21st June 2013, describes the issues with patient safety, and what the NHS needs to do to improve:

"Through better measurement and reporting of the extent of harm free care in our hospitals. But most of all, through by creating a new culture which engages and listens better to frontline staff so they help us to design systems that prioritise safety whatever the pressures."

Read the full speech here.

QUality, Efficiency, Safety, Transparency

"QUEST® — QUality, Efficiency, Safety and Transparency — is the largest multidimensional and multiyear collaborative designed to help hospitals and health systems reliably deliver the most efficient, effective and caring experience for every patient, every single time."

QUEST®: High-performing hospitals
Premier
March 2013

Read more here.

Quality in the new health system

"The NHS needs to embrace a culture of open and honest cooperation where individuals and organisations are transparent about the quality of care being provided to patients, and the whole system works collaboratively to share information, address concerns and raise standards."

Quality in the new health system: maintaining and improving quality from April 2013
Department of Health
January 2013