- openness, honesty and candour;
- listening to patients, families and staff;
- finding and facing the truth;
- learning from errors and failures in care;
- people and professionalism;
- the right culture from top to bottom."
Learning not blaming: The government response to the Freedom to Speak Up consultation, the Public Administration Select Committee report 'Investigating Clinical Incidents in the NHS', and the Morecambe Bay Investigation
Department of Health
July 2015
Read more here.
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