Personalisation for people from black and minority ethnic groups

"This briefing looks at how personalisation can increase access to healthcare for people from black and minority ethnic communities, but also considers some of the challenges that it may bring."

Personalisation for people from black and minority ethnic groups: Better Health Briefing Paper 34
J Moriarty
Race Equality Foundation
July 2014

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Patients' right to choose any clinically appropriate provider

"This document sets out interim guidance to help commissioners, GPs and providers implement the new (1 April 2014) legal right for patients to choose any clinically appropriate provider of mental health services upon referral for a patient’s first outpatient appointment."

Interim guidance: Implementing patients' right to choose any clinically appropriate provider of mental health services
Publications Gateway Reference: 01594
NHS England
May 2014

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The barriers to choice review

"In all the public services the review looked at, it was clear that people without access to computers or cars are at a double disadvantage when it comes to exercising choice, and also that making choice more widely available in practice means providing, not just access to information, but access to personal face-to-face interpretation."

The barriers to choice review: how are people using choice in public services?
D Boyle
NHS Alliance
January 2013

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Mental health and the market

"Understanding how the market in mental health works is critical – both for the development of future national policy, as well as for the implementation of existing policy relating to competition and choice."

Mental health and the market
NHS Confederation
October 2012

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Choice and competition in public services: learning from history

"This report identifies 11 general rules that current reformers should be aware of when introducing market mechanisms."

Choice and competition in public services: learning from historyT Gash, T Roos
Institute for Government
August 2012

Read more here.