People-centred health systems in the WHO European Region

"This publication is a collection of personal stories describing experiences in health systems associated with improved health and well-being. While these examples are not intended to replace technical guidance on how to organize, finance or deliver health and social services, they emphasize people-centred approaches from the perspective of patients and carers."

People-centred health systems in the WHO European Region: Voices of patients and carers
World Health Organization
October 2015

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Critical learning from four different systems for the successful integration of social care and health services

"This paper seeks to clarify the central contribution of social services to delivering change based on best research and practice knowledge as part of an integrated service."

Four Nations United: Critical learning from four different systems for the successful integration of social care and health services
Association of Directors of Adult Social Services
October 2013

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Patients’ experience of integrated care

"As a coalition of more than 50 charities campaigning for better services for people with cancer and their families, the Cancer Campaigning Group (CCG) believes that integrated cancer care – a seamless, well co-ordinated service, across GP, hospital and social services – is an essential component of high quality care for every patient."

Patients’ experience of integrated care: A report from the Cancer Campaigning Group
Cancer Campaigning Group
November 2012

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Outcomes matter: effective commissioning in domiciliary care

"This report sets out to investigate current practice in commissioning for outcomes in domiciliary care in England."

Outcomes matter: effective commissioning in domiciliary care
L Lucas, J Carr-West
October 2012

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Leading for outcomes

"This guide aims to provide support on how to lead teams in the adoption and implementation of an outcomes-focused approach."

Leading for outcomes: a guide
Institute for Research and Innovation in Social Services
2010

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