"...we investigate the case of the Québec public health care system, where a managerial theory – that of “lean management” – has recently emerged, gained saliency and become dominant in
organizational practice."
Saying what you do and doing what you say: the performative dynamics of lean management theory
V Sergi, M Lusiani, A Langley, JL Denis
Universita Ca'Foscari Venezia
December 2013
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