"In around 90% of cases, people were treated with dignity and respect and were receiving care, treatment and support that met their needs and was safe. But, despite improvements in each type of care setting, we are disappointed that in around 10% of cases people received poor quality care."
The state of health care and adult social care in England 2012/13
Care Quality Commission
November 2013
Read more here.
You can see a pictorial version of the report here.
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