Friday, 9 November 2012
Improving GP services in England
"This paper examines whether or not patients’ perceptions about the non-clinical aspects of the quality of care delivered by their GP practices are consistent with practice performance on measures of clinical quality."
Improving GP services in England: exploring the association between quality of care and the experience of patients
VS Raleigh, F Frosini
The King's Fund
November 2012
Read more here.
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