An evaluation of the use of performance measures in health care

The study addressed the following four overarching questions, with subtopics listed below each

question:

1. How are performance measures being used in practice?
2. What factors are influencing measure use?
3. What types of system changes have occurred as a result of measure use?
4. What improvement areas could facilitate the use of standardized endorsed performance measures by various end users? 

An evaluation of the use of performance measures in health care
CL Damberg, ME Sorbero, SL Lovejoy, K Lauderdale, S Wertheimer, A Smith, D Waxman, C Schnyer
National Quality Forum, RAND Corporation
December 2011
 
Read more here.