System-wide approach to turn around a struggling health economy

"Faced with a growing older population, one struggling health economy created a strategy and a no blame culture to improve their services."

The system-wide approach to turn around a struggling health economy
J Inglesfield, J McEvoy
Health Service Journal
February 2015

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The new era of thinking and practice in change and transformation

"This new White Paper from NHS Improving Quality examines leading trends in change and transformation from multiple industries across the world."

The new era of thinking and practice in change and transformation: A call to action for leaders of health and care
H Bevan, S Fairman
NHS Improving Quality
July 2014

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Primary healthcare in transition

"This qualitative study shows the complexity of the system change and describes the different effects and perceptions of the transition from a manager's perspective. "

Primary healthcare in transition -- a qualitative study of how managers perceived a system change
A Maun, K Nilsson, C Furaker, J Thorn
BMC Health Services Research, 2013, 13:382

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An evaluation of the use of performance measures in health care

The study addressed the following four overarching questions, with subtopics listed below each

question:

1. How are performance measures being used in practice?
2. What factors are influencing measure use?
3. What types of system changes have occurred as a result of measure use?
4. What improvement areas could facilitate the use of standardized endorsed performance measures by various end users? 

An evaluation of the use of performance measures in health care
CL Damberg, ME Sorbero, SL Lovejoy, K Lauderdale, S Wertheimer, A Smith, D Waxman, C Schnyer
National Quality Forum, RAND Corporation
December 2011
 
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