The “Handling” of power in the physician-patient encounter

"Based on the insights, the authors suggest that physicians learn to enact ethical patient-centered therapeutic communication through reflective, effective, and professional use of power in clinical encounters."

The “Handling” of power in the physician-patient encounter: perceptions from experienced physicians
L Nimmon, T Stenfors-Hayes
BMC Medical Education, 2016, 16:114

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Implementing shared decision-making

"Normalizing shared decision making requires intensive work to ensure teams have a shared understanding of the purpose of involving patients in decisions, and undergo the attitudinal shifts that many health professionals feel are required when comprehension goes beyond initial interpretations."

Patchy 'coherence': using normalization process theory to evaluate a multi-faceted shared decision making implementation program (MAGIC)
A Lloyd, N Joseph-Williams, A Edwards, A Rix, G Elwyn
Implementation Science, 2013, 8:102

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When doctors and patients talk

"The Health Foundation commissioned this work to explore the complex issues around the clinician–patient interaction – and suggest ways that it could be improved."

When doctors and patients talk: making sense of the consultation
M Fischer, G Ereaut
The Health Foundation
June 2012

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Do changes to patient-provider relationships improve quality and save money?

"The Health Foundation will use the findings of this review to inform our thinking about future research into the benefits, effectiveness and cost effectiveness of approaches to changing relationships between patients and providers."

Do changes to patient-provider relationships improve quality and save money?
J Ovretveit
The Health Foundation
June 2012

Read more here.