Outpatient services and primary care

"In developing new models of care for the NHS, it should not be assumed that community-based care will be cheaper than conventional hospital-based care. Possible reasons care in the community may be more expensive include supply-induced demand and addressing unmet need through new forms of care and through loss of efficiency gained from concentrating services in hospitals. Evidence from this study suggests that further shifts of care into the community can be justified only if (a) high value is given to patient convenience in relation to NHS costs or (b) community care can be provided in a way that reduces overall health-care costs."

Outpatient services and primary care: Scoping review, substudies and international comparisons
E Winpenny, C Miani, E Pitchforth, S Ball, E Nolte, S King, J Greenhalgh, M Roland
Health Services and Delivery Research, 2016, 4(15)

Read more here.

Public satisfaction with the NHS in 2015

"Overall public satisfaction with the NHS fell by 5 percentage points in 2015 to 60 per cent. At the same time, dissatisfaction with the service rose by 8 percentage points to 23 per cent, taking dissatisfaction back to the levels reported between 2011 and 2013."

Public satisfaction with the NHS in 2015: Results and trends from the British Social Attitudes survey
J Appleby, R Robertson
The King's Fund
February 2016

Read more here.