The Engagement Cycle

"The Engagement Cycle helps organisations undertake meaningful patient and public engagement for maximum impact. It is a tried and tested, practical resource, used by dozens of Clinical Commissioning Groups (and others) to plan, design and deliver great services for, and with, local people."

Access The Engagement Cycle here.

Accelerating improvement through systems engineering

"Through implementation of these strategies [outlined in the document], systems tools and methods can play a major role in improving the value of the health-care system and improving the health of all Americans."

Better health care and lower costs: Accelerating improvement through systems engineering
Council of Advisors on Science and Technology
Executive Office of the President of the United States
May 2014

Read more here.

Community engagement to reduce inequalities in health

"Community engagement has been advanced as a promising way of improving health and reducing health inequalities; however, the approach is not yet supported by a strong evidence base."

Community engagement to reduce inequalities in health: a systematic review, meta-analysis and economic analysis
A O'Mara-Eves, G Brunton, D McDaid, S Oliver, J Kavanagh, F Jamal, et al.
NHS National Institute for Health Research
Public Health Research, 4(1), November 2013

Read more here.

Breaking boundaries: a manifesto for primary care by the NHS Alliance

"This manifesto calls for all of us – patients, professionals, managers and policy makers – to break the boundaries that too often disable people from caring for themselves and prevent clinicians from delivering high quality, cost effective, integrated care with a new focus on health and wellbeing and prevention."

Breaking boundaries: a manifesto for primary care by the NHS Alliance
NHS Alliance
March 2013

Read more here.

40 ways to support patient leadership

"Patient Leaders are patients, service users and carers, who work with others at strategic level to influence change in health and healthcare. Patient leadership is more than patient and public engagement and can make a unique contribution to improving services. This Guide - the first of its kind - explains what patient leadership means and the role and purpose of patient leaders."

Bring it on - 40 ways to support patient leadership
Centre for Patient Leadership
April 2013

Read more here.

VIPER: Voice. Inclusion. Participation. Empowerment. Research.

"VIPER is a research project looking at disabled children and young people’s participation in decision-making."

Policy briefing: Hear us out! 
VIPER: Voice. Inclusion. Participation. Empowerment. Research.
Council for Disabled Children
February 2013

Read more here.

Patient and public engagement

"There will be different types and levels of appropriate engagement depending on the situation, from involvement of individual members of the public in shared decision-making about their own health and care, to local community engagement in co-production of services."

Patient and public engagement: a practical guide for health and wellbeing boards
NHS Confederation
November 2012

Read more here.

Operating principles for joint strategic needs assessments and joint health and wellbeing strategies

"JSNAs and JHWSs are not ends in themselves, but a means to identify the priorities for commissioning to improve health and wellbeing outcomes and reduce health inequalities."

Operating principles for joint strategic needs assessments (JSNA) and joint health and wellbeing (JHWS) strategies
NHS Confederation
November 2012

Read more here.