Disease-management programs can improve quality of care for the chronically ill

"Results of a four-year follow-up show that despite the programs’ implementation in a weak primary care system, quality of care and patient satisfaction have improved while hospitalization rates, duration of hospital stay, patient mortality, and drug costs have been significantly lowered."

Disease-management programs can improve quality of care for the chronically ill, even in a weak primary care system: a case study from Germany
S Stock, D Starke, L Altenhofen, L Hansen
Issues in International Health Policy
The Commonwealth Fund
November 2011

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