Facilitated patient experience feedback can improve nursing care

"These findings suggest that merely informing nurses of patient survey results in writing does not stimulate improvements, even if results are disaggregated by ward, but the addition of ward meetings had an important and significant impact."

Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial
R Reeves, E West, D Barron
BMC Health Services Research, 2013, 13:259

Read more here.

Improving health outcomes for people with chronic illness

"In order to address the challenges faced by people with chronic illness, health policy must be more closely aligned with the identified needs and wants of people affected by chronic illness than is currently the case."

A patient-centred approach to health service delivery: improving health outcomes for people with chronic illness
M Mirzaei, C Aspin, B Essue, YH Jeon, P Dugdale, T Usherwood, S Leeder
BMC Health Services Research, 2013, 13:251

Read more here.

Explaining health managers' information seeking behaviour and use

"Managers are overwhelmed with too much information of various types and quality, yet often cannot find the information they need."

Explaining health managers' information seeking behaviour and use: final report
C Edwards, R Fox, S Gillard, S Gourlay, P Guven, C Jackson, M Chambers, V Drennan
National Institute for Health Research Service Delivery and Organisation Programme
May 2013

Read the full report here.

Quality Compass

Health Quality Ontario's Knowledge Transfer and Exchange strategy has produced the Quality Compass, a comprehensive evidence-informed searchable tool to help leaders and providers improve health care performance in Ontario. The Quality Compass contains:

• best practices
• change ideas linked with indicators
• targets and measures
• tools and resources

Access the Quality Compass here.

Putting innovation to work

"Better Care Faster believes that more effectively identifying and disseminating high-value breakthroughs in chronic disease management (CDM) offers one of the best hopes for our province to improve the quality and efficiency of our public health care system."

Putting innovation to work: improving chronic disease management and health system sustainability in Ontario
Better Care Faster Coalition
June 2013

Read more here.

Improving infection control

"Improved implementation of procedural good practice may occur through many different routes, of which program participation is only one."

Explaining Matching Michigan: an ethnographic study of a patient safety program
M Dixon-Woods, M Leslie, C Tarrant, J Bion
Implementation Science, 2013, 8:70

Read more here.

Leading health care in London

"The aim of this report is to provide an update on the service changes taking place in the NHS in London, and in particular to address the question of who will lead these changes in the NHS structures that came into effect in April 2013."

Leading health care in London: time for a radical response
C Ham, N Edwards, B Brooke
The King's Fund
June 2013

Read more here.